Privacy policy.

1. Who we are

Accotta LLC, with a principal address at 1034E Brandon Blvd, Brandon, FL 33511, United States, is the data controller responsible for personal information collected through buyradibeam.com. You can reach us at support@radibeam.com or +1 888 646 4802 during Monday – Friday, 9:00 AM – 5:00 PM ET.

2. What we collect

• Order information: name, shipping address, billing address, email address, items ordered
• Payment information: processed by our payment processor; we receive a transaction confirmation and the last four digits of the card, never the full card number or CVV
• Account information: if you create an account, your email address and a hashed password
• Support communications: messages you send us by email, including any photos or videos you choose to attach
• Device and browser data: IP address, browser type and version, operating system, device type, referring URL, and pages viewed
• Cookie data: see the cookies section below

We do not knowingly collect more than we need to run the store and ship orders.

3. What we do not collect

We do not collect health, biometric, or other sensitive categories of personal information through this site. We only collect what we need to process orders, provide support, and operate buyradibeam.com.

4. How we use it

• To process and fulfill your order, including shipping and any returns or warranty claims
• To respond to your support requests
• To send order updates and tracking emails (transactional, not optional while an order is open)
• To send occasional marketing emails — only if you opt in, with an unsubscribe link in every message
• To improve the website, by reviewing aggregated traffic patterns
• To comply with legal obligations, including tax reporting

5. Who we share it with

We share only what each provider needs to do its job, under a written contract that requires confidentiality:

• Payment processor — to authorize and capture payment
• Shipping carriers — to deliver your order and provide tracking
• Fulfillment provider — to pick, pack, and hand off your order
• Email service provider — to send order updates and any opted-in marketing
• Analytics provider — to measure aggregate site usage
• A successor entity — if Accotta LLC is involved in a merger, acquisition, financing, or sale of assets, your information may transfer as part of that transaction

6. No sale of personal information

We do not sell your personal information for money, and we do not share it for cross-context behavioral advertising. We do not rent or trade your information to third parties for their own marketing. Your trust matters to us, and we aim to be transparent about how we handle your information.

7. Cookies

• Essential cookies keep your cart working and your session active. Required.
• Functional cookies remember preferences like region or recently viewed items.
• Analytics cookies measure aggregate traffic. You can opt out via your browser’s “Do Not Track” or our cookie banner.

8. Your rights

Subject to your jurisdiction, you have the right to access the personal information we hold about you, correct it, delete it, and object to or restrict certain processing. To exercise any of these rights, email support@radibeam.com. We’ll respond within 30 days.

California residents have additional rights under the CCPA/CPRA, including the right to know what categories of personal information are collected and disclosed, the right to delete, the right to correct, and the right to opt out of any “sale” or “sharing” as those terms are defined under California law. We do not sell or share personal information in those senses.

9. Children’s privacy

buyradibeam.com is intended for adults. The site is not directed at children, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided information through the site, email support@radibeam.com and we’ll delete it.

10. Data retention

We keep order records for at least 7 years to meet US tax and accounting obligations. Support emails are retained for up to 3 years. Marketing-list data is kept until you unsubscribe, plus a short suppression record so we don’t email you again by mistake.

11. Security

We protect personal information with TLS in transit, encryption at rest where the provider supports it, role-based access control, and routine review of provider security posture. No method of transmission or storage is perfectly secure — if a breach occurs that affects you, we’ll notify you in the manner required by applicable law.

12. Third-party websites

Our site may link to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit through a link from buyradibeam.com.

13. Governing law

This policy and any dispute relating to it are governed by the laws of the State of Florida and the United States, without regard to conflict-of-laws rules.

14. Changes to this policy

If we change this policy, we’ll update the “Last updated” date above and, for material changes, post a notice on the site for at least 30 days. Continued use of the site after the effective date means you accept the updated policy.

15. Contact

Privacy questions or requests: support@radibeam.com · +1 888 646 4802 · Monday – Friday, 9:00 AM – 5:00 PM ET. Mailing address: Accotta LLC, 1034E Brandon Blvd, Brandon, FL 33511.

See also our terms of service and shipping policy.